Years ago, the US Army decided that soft skills were anything not related to hard machines, i.e. soft vs hard. Nothing much has changed except employers do not deem Life Skills as valuable as they are considered optional.
If you are the person in charge, what do you consider a soft skill and why are they considered ‘soft’?
‘Soft skills’ are not easy or simple. They are Life Skills dressed up to appear unattainable or unnecessary to your job.
The word soft implies mushy, slushy, sloppy – all words that sound negative.
These words do not bring up a picture of great respect or deep meaning to a corporation that wants to be successful.
Life Skills are personal, not business, as deemed by HR of most large companies. Your resume shows that you learned that, are certified in this, yet nowhere is there a place for passion and commitment.
Businesses under-invest in teaching employees and contractors how to be inspiring, caring and willing to adjust their time to support your company.
Businesses only look for something measurable, something more tangible that they know there is history behind.
All companies would like it if their employees would leave their personal life at home, but the reality is that it doesn’t happen. The things that go on away from work will affect how people react on the job. If you want the company to be successful, you must focus on their mental and emotional stamina and what they bring to the table in the way of Life Skills.
Know this – personal development training will encourage everybody on your team to be more engaging and produce higher levels of service. If you want your business to succeed, you must encourage people to have more Real Skills, Human Skills, not just occupational skills.
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Joanne
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